Recently, my hard drive died. Thankfully, it was a slow death - gave me a number of days advance notice and then passed away gracefully. If only celebrities and some other people could....well, thats for another post!
Since this was the case, I was able to purchase a new hard drive and transfer all important data onto the new drive beforehand. I knew my older hard drive was in warranty and tried to locate information on where I would need to go to get it replaced.
Now started the hellish work of locating information. We seem to have so much access to information but very little real, useful information!! Anyways, to cut a long story short - here follow the details for the Seagate service center in Bangalore.
This is completely taken care of by Accel Frontline Services. Their address:
No. 2 & 3, New Raja Building
Narasimha Raja Road,
Opp Town Hall
Above Andhra Bank
Bangalore - 560 002
Phone: 080 41129213 and 080 41129214 (forget these numbers, they never pick the phone!) Thanks to Surya for the updated phone numbers.
The only problem with this address (on the internet when I was searching) was that they conveniently forgot to mention that most famous landmark - Town Hall. If they had mentioned that on the sites, would have made things a lot more easier.
Best way to reach this place is locate and reach TownHall. Go forward from there (if TownHall is on your left) towards the Mysore Road flyover. Just after the signal, the New Raja Building is on your left. Look out for the Andhra Bank on the ground floor. Accel services are on the 2nd floor.
Now, before you rush off - note that you will need to create a profile on their site before you take your defective hard drive to them. This is compulsory and if you do it beforehand, it will save you the trouble of having to scream at their staff! You can register at their site - http://myservice.accelwms.in/index.aspx by selecting Seagate from the vendor list and creating a new profile link on the next page. Thankfully, I had done that. Once you have registered, all you have to do is take the drive to them, get a token from the damn helpful little security guy there, wait your turn and give the drive over to the damn helpful person at the counter. Their warranty checker never works, so check for your warranty status before you go there. You will need to give them your profile id (where you'd created it on their site) and done - they will swallow your drive and let you know when you can go and collect a replacement drive.
Oh and the link to check the warranty of your drive - Seagate Warranty Check.
Another update that Surya has provided - "In case if anyone wants to take a back up before they go there and submit the HD, send a mail to india_cso@accelfrontline.in and once you receive reply from them, go ahead with backup. At the time of submission of hard-disk, all you need to submit is a print of the e-mail and invoice of the data recovery service provider."
Update on the working days/timings for Accel from Chandra - working hours will be 9:30 a.m to 5:30 p.m Monday to Saturday (2nd Saturday holiday)
Since this was the case, I was able to purchase a new hard drive and transfer all important data onto the new drive beforehand. I knew my older hard drive was in warranty and tried to locate information on where I would need to go to get it replaced.
Now started the hellish work of locating information. We seem to have so much access to information but very little real, useful information!! Anyways, to cut a long story short - here follow the details for the Seagate service center in Bangalore.
This is completely taken care of by Accel Frontline Services. Their address:
No. 2 & 3, New Raja Building
Narasimha Raja Road,
Opp Town Hall
Above Andhra Bank
Bangalore - 560 002
Phone: 080 41129213 and 080 41129214 (forget these numbers, they never pick the phone!) Thanks to Surya for the updated phone numbers.
The only problem with this address (on the internet when I was searching) was that they conveniently forgot to mention that most famous landmark - Town Hall. If they had mentioned that on the sites, would have made things a lot more easier.
Best way to reach this place is locate and reach TownHall. Go forward from there (if TownHall is on your left) towards the Mysore Road flyover. Just after the signal, the New Raja Building is on your left. Look out for the Andhra Bank on the ground floor. Accel services are on the 2nd floor.
Now, before you rush off - note that you will need to create a profile on their site before you take your defective hard drive to them. This is compulsory and if you do it beforehand, it will save you the trouble of having to scream at their staff! You can register at their site - http://myservice.accelwms.in/index.aspx by selecting Seagate from the vendor list and creating a new profile link on the next page. Thankfully, I had done that. Once you have registered, all you have to do is take the drive to them, get a token from the damn helpful little security guy there, wait your turn and give the drive over to the damn helpful person at the counter. Their warranty checker never works, so check for your warranty status before you go there. You will need to give them your profile id (where you'd created it on their site) and done - they will swallow your drive and let you know when you can go and collect a replacement drive.
Oh and the link to check the warranty of your drive - Seagate Warranty Check.
Another update that Surya has provided - "In case if anyone wants to take a back up before they go there and submit the HD, send a mail to india_cso@accelfrontline.in and once you receive reply from them, go ahead with backup. At the time of submission of hard-disk, all you need to submit is a print of the e-mail and invoice of the data recovery service provider."
Update on the working days/timings for Accel from Chandra - working hours will be 9:30 a.m to 5:30 p.m Monday to Saturday (2nd Saturday holiday)
